Guest User
May 30, 2024
Facilities: It is relatively new, and all the daily disposable items are available;
Hygiene: It gives a clean feeling overall; the details of hygiene are also handled very well, very clean
Environment: Nothing to say, it is comfortable from the moment you enter the hotel
Service: Our housekeeper is Zhima, a very enthusiastic and friendly lady. She added us on WeChat in advance and communicated with us at any time when we arrived at Lugu Lake. We just got off the bus, and the lady came to pick us up before we reacted. Our luggage is heavy, and she helped us get off the bus and take it to the hotel room. After that, she also told us a lot of precautions and travel guides; we also harassed and consulted a lot of questions, and she responded to us in time. We recognize her very much and are very grateful to her.
The overall location of the hotel is very good, right by the lake; all the service staff are very enthusiastic, and I especially thank the housekeeper Zhima for being very attentive; the overall decoration style is very comfortable, and I recommend everyone to stay.
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